ROK Portal

ROK Portal Privacy Policy

Effective Date: 3 October 2024

Contact: firstcontact@rokportal.com

At ROKPortal ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ROKPortal.com (the "Site") and use our services. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We collect different types of information to provide and improve our services for you. This may include:

a. Personal Information

When you register, log in, or use certain features of the Site, we may collect personally identifiable information such as:

• Name
• Email address
• Username
• Password
• Phone number
• Profile details (such as profile picture, bio, etc., if applicable)

We may also collect information from third-party login providers (e.g., Google, Facebook) if you use those services to log in.

b. Non-Personal Information

We may also collect non-personally identifiable information, including but not limited to:

• IP address
• Browser type and version
• Device type and operating system
• Referring website or app
• Date and time of access
• Search history on our platform

c. Automatically Collected Information

We automatically collect certain data when you visit the Site, such as:

• Cookies and similar technologies: We use cookies to store your preferences and track usage patterns, as detailed in our Cookies Policy.
• Analytics Data: We may collect data from analytics services such as Google Analytics to track how users interact with our site and to improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Manage Your Account

• Creating and managing your user account.
• Allowing you to log in using your username, email, or third-party accounts like Google or Facebook.

b. To Improve Our Services

• Personalizing your experience on ROKPortal.
• Analyzing trends and user behavior to improve the functionality of the website.

c. To Communicate with You

• Sending you service-related communications, such as updates, password resets, or technical support messages.
• Sending promotional materials (only if you opt-in).

d. To Ensure Security

• Monitoring and analyzing usage to prevent unauthorized access, fraud, and potential threats to security.

e. To Display Personalized Content and Ads

• Displaying relevant advertisements based on your search history and behavior, either directly or via third-party ad services like Google AdSense.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

a. With Service Providers

We may share your personal information with third-party service providers to:

• Manage and analyze website traffic (e.g., Google Analytics).
• Process payments, if applicable.
• Provide authentication through third-party services (e.g., Google or Facebook login).
• Manage and serve ads through third-party advertising networks.

b. For Legal Reasons

We may disclose your information if required to do so by law or in response to valid legal processes, including:

• To comply with a legal obligation, government request, or court order.
• To protect our rights, property, and safety or that of our users.

c. Business Transfers

If ROKPortal undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. How We Protect Your Information

We take data security seriously and implement various measures to protect your information:

• Encryption: Passwords are encrypted before being stored.
• Secure login: We use HTTPS for secure transmission of data between your browser and our servers.
• Access controls: Only authorized personnel have access to sensitive information.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Login Providers

You may log in to ROKPortal using third-party services such as Google or Facebook. These services will provide us with certain personal information (such as your email address, name, and profile picture) based on your permissions. Your use of these services is governed by the privacy policies of the respective third-party providers:

• Google Privacy Policy
• Facebook Privacy Policy

6. Your Data Rights

Depending on your location, you may have the following rights concerning your personal information:

a. Access and Rectification

You have the right to access, correct, or update your personal information at any time by logging into your account.

b. Data Portability

You can request a copy of your personal data in a commonly used format, which we will provide in compliance with applicable laws.

c. Right to Deletion

You can request that we delete your personal information. We will comply with this request to the extent possible, subject to any legal obligations we may have.

d. Right to Object or Restrict Processing

You may object to our use of your personal information in certain circumstances or request that we restrict the processing of your data.

e. Right to Withdraw Consent

If you have provided consent for the collection or processing of your personal data, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at firstcontact@rokportal.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you close your account, we will retain certain information for administrative, legal, or security purposes, in compliance with applicable laws.

8. Children's Privacy

ROKPortal is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If you believe we have unintentionally collected such information, please contact us at firstcontact@rokportal.com, and we will take appropriate steps to delete that information.

9. International Data Transfers

As an online platform, your information may be transferred and processed in countries outside of your country of residence. If you are located in the European Economic Area (EEA), we will take steps to ensure that your data is transferred in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you via email or through the Site. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: firstcontact@rokportal.com